Frequently Asked Questions

Click the Register Free button at the top of any page. Enter your name, email address, and create a password. You'll receive a confirmation email — click the verification link and you're ready to bid on any live auction immediately.

All auctions on Auction247 run entirely on our own platform. Browse the catalogue, select a lot, and enter your maximum bid. Our system will automatically bid on your behalf up to your maximum, keeping you competitive without overspending. Watch the live countdown timer and outbid competitors in real-time.

A buyer's premium is an additional percentage applied to the hammer (winning bid) price. The exact percentage is clearly stated in each auction catalogue before you commit to bidding. All fees are displayed in full transparency.

Auction247 offers a diverse range of lots including:

• Toys & Games — branded toys, mystery pallets, children's items
• Collectibles & Memorabilia — royal memorabilia, antiques, historical items
• Watches & Jewellery — luxury timepieces, fine and costume jewellery
• Books & Archives — illustrated hardbacks, rare and limited editions
• Home & Lifestyle — furniture, décor, household goods
• Wholesale & Clearance — Amazon returns, trade lots, pallets

When the hammer falls in your favour, you'll receive an email notification with full payment instructions. Payment must be completed within the timeframe stated in the auction catalogue (typically 48–72 hours). Once payment is confirmed, shipping or collection will be arranged.

Bids placed on Auction247 are legally binding once submitted. Please review all lot descriptions, images, and terms carefully before bidding. If you believe there is a genuine error, contact our team immediately via the Contact page and we will assess your case.

Visit our Sell with Us page and complete the submission form — describe your items and upload photos. Our team will contact you within 2 business days with a valuation and proposed auction date. There are no listing fees — we only earn a small commission when your item sells.

Our seller's commission is competitive and outlined in full during the consignment process. There are absolutely no upfront or listing fees — you only pay if and when your item sells. Contact us for current commission rates.

Nationwide collection is available for larger consignments. Discuss your requirements with our team when submitting your items and we'll organise a convenient collection arrangement.

Seller payments are processed within 14 days of the auction closing date and the buyer completing payment. Funds are transferred directly to your nominated bank account. You'll receive a detailed settlement statement showing the hammer price, buyer's premium, and net proceeds.

Auction247 accepts major credit and debit cards processed through our secure payment gateway. Payments are encrypted end-to-end. Specific accepted card types are displayed at checkout.

Yes. All payment processing is handled through PCI-DSS compliant systems. We never store card details on our servers. All transactions are SSL-encrypted.

VAT may apply to certain lots and will always be clearly indicated in the lot description. The total amount due (including buyer's premium and any applicable VAT) is displayed before you confirm payment.

Collection and shipping options vary per auction and are always listed on the individual lot page. If you prefer in-person collection, contact us via the lot listing to confirm arrangements.

Shipping is typically dispatched within 3–5 business days of payment being confirmed. Delivery times depend on the courier and your location. Tracking details will be provided once dispatched.

Yes. Auction247 is a trusted, UK-based online auction house. We've been featured on Radio Caroline and KMTV. All sellers on our platform are verified, all payments are processed securely, and our UK-based customer service team is on hand to assist with any query.

Absolutely. Creating an account on Auction247 is completely free. There are no subscription fees, no registration charges, and no hidden costs to browse or bid — you only pay if you win a lot.

Click the Log In button and then select "Forgot Password". Enter your registered email address and you'll receive a password reset link within a few minutes. Check your spam folder if it doesn't arrive in your inbox.